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Support

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AI-Assisted Chat

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Email Support

Send us an email and we’ll respond within 24 hours.

support@onehub.events

Phone Support

Speak directly with our team. Available for Enterprise customers.

1-800-ONEHUB

Help Center

Browse our knowledge base for answers to common questions.

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Common Questions

How do I create my first event?

Sign up for an account, then click “Create Events” on your dashboard. Follow the wizard to set up your event details.

How do held funds pending release work?

When you pay a vendor, funds are held pending release until you confirm the services are completed to your satisfaction.

Can I use OneHub for free?

Yes! DIY Planners can use OneHub for free with limited features. Upgrade to unlock advanced tools and priority support.